Create a picture-perfect guest experience every time as a Certified Hospitality Industry Professional.

Advance your front-line hospitality skills—and your career—with Visit Central Florida’s Hospitality Industry Professional (HIP) Training Program.

Earn your HIP certification in three simple steps:

  1. Tour: Learn about our tourism industry with a county-wide HIP tour or on-site training.
  2. Visit: Spend time at our local attractions and snap a photo for proof.
  3. Train: Complete VISIT FLORIDA’S online hospitality training program and multiple choice tests. (Just two 45-minute sessions!) Email training@visitcentralflorida.org to request your training access code.

VISIT FLORIDA'S Online Hospitality Training Overview

VISIT FLORIDA'S Online Hospitality Training is your key to unlocking memorable vacations for every guest you come in contact with.  Through a better understanding of guest relations, front-line employees gain the tools necessary to positively impact visitor experiences, inspiring them to learn what else “The Sunshine State” has to offer.

Our attractions keep visitors busy. You keep them coming back.

Take the first step to a stronger career and sign up today.

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For more information about our training program, contact Laura Modrall at 863-420-2586 or modrall@visitcentralflorida.org.