Partner Updates

Latest Information Regarding COVID-19

April 2, 2020

Here’s the latest information and guidance regarding COVID-19 from Florida Gov. Ron DeSantis and the state Department of Health:

Effective midnight Friday, April 3, all persons in Florida are directed to limit public movements and interactions outside the home to essential services and activities for 30 days. Click here for more information.

All persons traveling to Florida from New York, New Jersey, or Connecticut are required upon entry to Florida to self-isolate or quarantine for 14 days, or for the duration of their presence in the state, whichever is shorter. Click here for more information.

Roadside checkpoints are set up on interstates to check for potential COVID-19 cases coming into Florida. Anyone traveling into Florida from Louisiana and other areas with substantial community spread of the virus will be subject to a mandatory 14-day self-quarantine. The checkpoints do not apply to commercial drivers or health workers. Click here for more information.

New vacation rentals are suspended. Anyone currently in a vacation rental can finish their stay. Click here for more information.

Florida state parks are closed. All programs are suspended at Florida's national parks.
Florida's visitor centers are closed. Rest stops remain open.

On-premises food and alcohol consumption is suspended at Florida restaurants, but restaurants can remain open for delivery and take-out services. 

Bars and clubs are closed. Gyms and fitness centers are closed.

The Florida Fish and Wildlife Conservation Commission will enforce social distancing guidelines for anyone on a boat.

The Centers for Disease Control and Prevention (CDC) urges all Americans to stay home and avoid non-essential travel. When outside, keep a safe social distance of at least six feet from other persons.

All persons in Florida over age 65 are urged to stay home and to take such other measures as necessary to limit their risk of exposure to COVID-19. Click here for more information. 

Central Florida Visitor Center Closed

March 20, 2020

In the best interest of health and well-being of guests, staff and our community, our Visitor Information Center closed on March 21, 2020 at 5 pm. We will keep you posted as to when a reopening date is decided. Those needing local information are asked to call 800-828-7655, use the live chat feature on our website, or message us here on Facebook.

PCTSM Industry Update

April 1, 2020

Polk County Tourism & Sports Industry Update #3 from Mark Jackson

Read the email sent to PCTSM Industry Partners and TDC Committee Members. 

March 27, 2020

Polk County Tourism & Sports Industry Update #2 from Mark Jackson

Read the email sent to PCTSM Industry Partners and TDC Committee Members.

March 21, 2020

On Friday, March 20 PCTSM hosted a tourism industry-wide conference call to provide you, our industry partners, an update on the state of our industry, our operations and plans for retaining postponed business and recapturing demand once there is a turn back to normalcy. In addition to sharing PCTSM’s plans, we had a state of the local industry discussion as well as an overview of what is happening around the state. 

If you were unable to join us, a recording of the call can be accessed at You can download the presentation slides at

Industry Survey

Please help our community document the economic impact of COVID-19 on tourism by clicking on the link below to take Destinations Florida’s survey.

Here is the survey link:

Your answers are confidential and will be seen only by Downs & St. Germain Research who is doing this work pro bono.   Take 5 minutes NOW.  Thank you.